For the protection of their employees, they will pick up “cart contents only” and it will be at the discretion of the driver regarding bags only at curbs; i.e. garbage needs to be inside a trash bag AND inside a trash container. If you have a container as well as any bags on the ground, the driver will not pick up the extra bags. Items can possibly poke through or animals may tear them open causing safety concerns for the driver. They have suspended picking up bulk items nationwide.